Delivery Policy.

We aim to post all orders within 3 working days and use Royal Mail services and couriers including hermes and dpd. PLEASE NOTE due to the current situation with coronavirus there may be some delays.

Return & Exchange Policy

WE ARE PLEASED TO OFFER ONLINE CUSTOMERS A FULL REFUND OR EXCHANGE ON ANY UNWANTED ITEMS WITHIN 14 DAYS.  PLEASE NOTE CUSTOMERS ARE LIABLE FOR RETURN POSTAGE COSTS.

If in the extremely odd chance any item you receive does become faulty please contact us and we will ask for you to return the goods and offer a full refund.

Click & Collect Service

During the current national lockdown we are pleased to offer a click and collect service.  

orders will be available for collection from the store (between the hours of 8-9 and 5-6 monday to friday) in a safe and minimal contact manner.  

we will contact you using the details provided to arrange a convenient day and time to collect your order.

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info@east-of-eden.co.uk

the old Barn, Fromus Square

saxmundham

suffolk, ENGLAND

ip17 1dg